DIGIT TUBE -ONLY ONLINE BLOG TO GUIDE YOU ABOUT CUSTOMER'S PROBLEM RELATED TO BANKING & INSURANCE
Customers should observe following Do’s and Don’ts while using ATM CARD
Customers should observe following Do’s and Don’ts to keep their
transaction safe and secure at ATM/WLA:
1.Do not write PIN on the
2.Never share PIN with
anyone or seek help from anybody by handing over
the card and revealing the PIN.
3.Never let anyone see the
PIN while it is being entered at the ATM.
4.He/she should never lend
his/her card to anyone.
5.Customer should conduct
any ATM/WLA transaction in complete privacy.
6.Only one card holder
should enter and access ATM/WLA kiosk
at a time.
7.Never use a PIN that
could be easily guessed. e.g. his/her birthday, birthday of spouse or telephone
8.Never leave card in the
9.Beware of any extra
devices attached to the ATMs/WLAs. These may be put to capture customer’s data
fraudulently. If any such device is found, inform the security guard / bank/
white label ATM entity maintaining it immediately.
10. Keep an eye on suspicious movements of people
around ATMs/WLAs. Customer should beware of strangers trying to engaging
him/her in conversation or offering assistance / help in operating the ATM.
11.Remember that bank
officials will never ask for card details or PIN over telephone / email. So, do
not respond to any vishing / phishing mails from people indicating that they
represent your bank.